Managing Exchange Server 2013 Apps – Overview


In this Tutorial we are going to manage Apps in Exchange Server 2013 where an administrator is able to control how any given App can be published to the users. The Apps is a new feature of Exchange Serve 2013 and besides of the default apps that come with the product (Action Items, Bing Maps, Suggested Meetings and Unsubscribe) we have a variety of Apps at Office Store that can be downloaded and publish to either on-premises Exchange Organization or Office365.

In order to manage the apps, we need to open Exchage Admin Center, and then click on organization and then apps and a list of all installed apps on your existent organization will be listed.

image3 Managing Exchange Server 2013 Apps   Overview

In order to manage a specific app, we need to select the item listed, and then we can click on Edit and on the new page we will have a couple of options (as shown in the Figure below).

The first option is Make this app available to users in your organization which says it all and after making that App available we can control how the end-user can manage this specific application.

  • Optional, enabled by default
    Using this option the app will be enabled however the end-user can disable it.
  • Optional, disabled by default
    Using this option, the app is available but not enable by default. The end-user has to enable it in order to use it.
  • Mandatory, always enabled. Users can’t disable this app
    Now we are talking! This option doesn’t give a chance, the app will be enabled if the users likes or not!

Click on save and let’s perform a couple of tests to see how it works.

image4 Managing Exchange Server 2013 Apps   Overview

Testing Bing Maps appTestando o Bing Maps configurado como mandatório…

First of all let’s see what is the end-user experience usig the Bing Maps, I’m going to send a message to user01 with the address of Toronto’s famous landmark which is CN Tower (to be honest close to CN Tower)

image5 Managing Exchange Server 2013 Apps   Overview

When the end-user receives the message a gray bar with the application name will be visible as shown in the Figure below. Let’s click on Bing Maps.

image6 Managing Exchange Server 2013 Apps   Overview

Voilà! The bing map will be displayed based on the address found in the message, pretty cool, eh?

image7 Managing Exchange Server 2013 Apps   Overview

Now, logged as end-user we can click on Options, and then Apps and all apps that the end-user has available, if we go to the Bing Maps we will that on the right side we have the information The app is managed by your IT administrator. You can’t turn it off or uninstall it. That is the result of configuring the App as Mandatory.

image8 Managing Exchange Server 2013 Apps   Overview

That is it for Apps at Organization level in Exchange Server 2013, we have other Tutorials about this topic lined up here at, such as: installing new apps, end-user installing apps, configuring an app for specific users and so forth.

Written by Anderson Patricio

 Managing Exchange Server 2013 Apps   Overview

Anderson Patricio is a Canadian Exchange Server MVP and MCSM (Solutions Master) and he contributes to the Microsoft Community with articles, tutorials, blog posts, forums and book reviews. He is a regular contributor at, (English) and (Portuguese).
You can connect with Anderson on Twitter , Facebook, and Google+.

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